KCLA Updated Team Photo

The Company

Since opening in 2014, Ketamine Clinics Los Angeles has maintained their position as the premier provider of Ketamine Infusion Therapy. More than 15,000 infusions later, KCLA is rapidly expanding into a comprehensive behavioral health center, increasing their evidence-based treatment offerings, the physical size of the clinic to 5,000 square feet, and the size of the team to 18, all while maintaining the best-in-class patient care they are renowned for.

KCLA specializes in treating people with mental health conditions such as depression, suicidality, PTSD, and anxiety. A tight-knit team of dedicated clinicians and administrative staff work collaboratively to ensure individualized care with unmatched service.

KCLA is a family owned and operated business. An outpatient clinic located in Culver City that stands for compassion, integrity, and outstanding patient care that produces real results.

Compensation

  • Competitive salary
  • Premium PPO Health, Dental, and Vision insurance
  • 401K with generous company contributions
  • Generous PTO policy
  • Paid holidays
  • Bonus PTO days
  • Performance-based incentives
  • Health and Wellness initiatives
  • Covered parking

COVID-19 NOTICE: Proof of vaccination and at least one booster is required. Employment is in person. Staff and patients comply with all CDC & WHO best practices. Our facility is AAAASF certified and held to the highest standards of safety.

EQUAL OPPORTUNITY: We are committed to providing equal employment opportunity and prohibit all forms of unlawful discrimination and harassment based upon ages 40 or over, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental or physical disability, military and veteran status, national origin, or any other group.

Read the entire listing twice before sending your resume/CV. Serious submissions only. Thank you.

Open Positions

LOCAL HIRES ONLY. THIS IS AN IN-OFFICE POSITION. APPLICANTS MUST LIVE WITHIN OR NEAR THE 90045 ZIP CODE / CULVER CITY AREA.

The Position 

Marketing Coordinator  – You will work directly with the owner and the Chief Operating Officer to fulfill a wide variety of marketing needs in a large, rapidly expanding outpatient behavioral health clinic. Ability to imagineer at a high level and also execute intricately detailed marketing, branding, and sales initiatives is critical. You must be hands on with all work and a great multi-tasker who thrives in delivering a large volume of high quality work.

Duties and Responsibilities 

  • Expert at generating qualified leads
  • Social Media Organic Growth Expert – TikTok, Instagram, Facebook, Linkedin, Youtube, Twitter, etc.
  • Create new photo and video content for organic exposure and paid marketing
  • Curate existing content for organic exposure and paid marketing
  • Create, implement, and optimize positive ROI campaigns across Google AdWords and all social media channels
  • Reports Expert – Hubspot, Google Analytics, Facebook Ads Manager, and more to review, interpret, and formulate actionable insights based on available data
  • CRM Expert – Renovate an existing and well established CRM to maximum performance
  • Help assess and strategize other digital and non-digital marketing opportunities
  • Graphic Design and other branding initiatives
  • Copywriting for newsletters, blogs, website, ads, and other content marketing
  • Photo and video editing
  • Supervising vendors and other 3rd parties involved in marketing and branding

Critical skills required are: 

  • High integrity
  • Accountable
  • Lead generation
  • Marketing
  • Branding
  • Sales
  • Copywriting
  • Graphic design
  • Videography and video editing
  • Photography and photo editing
  • Professional
  • Detail-oriented
  • Highly organized
  • Project management
  • Multitasking
  • Verbal and Written Communication
  • Computers/Technology
  • Teamwork and Collaboration
  • Self-starter who can work independently
  • Strong work ethic
  • Customer Service

If you are excited to deliver a large volume of high quality work in a fast-paced, rapidly growing mental health practice, our clinic is the place to be. We’re seeking a long-term employee who wants to grow with the company for many years to come. Experience in mental health or healthcare is preferred.

REQUIREMENTS 

  • Minimum of 2 years of marketing coordinator experience
  • In person 5 days per week
  • Full time, Monday – Friday

Patient Care Coordinator – Culver City, 90045

This is an in person position. LOCAL HIRES ONLY! (must live in or near 90045 zip code)

The Position 

Patient Care Coordinator – This is a critical role within our clinic. You will be the primary person to interface with prospective patients and patients by phone and in person. Excellent customer service and computer skills are required.

Must be detail-oriented, able to multitask, great communicator, and high-integrity. If you fit this description and are committed to making a positive difference in the world, our clinic is for you. We are seeking long-term employees who want to grow within the company for years to come.

Duties and Responsibilities 

  • Answer phones and field incoming calls
  • Respond to emails
  • Make a large volume of follow up calls
  • Check in patients at their appointments, assist with paperwork and process payments
  • Answer questions from prospective patients
  • Create invoices, statements, and other forms patients need
  • Schedule appointments and maintain multiple calendars in an orderly manner
  • Assist with a variety of special projects in marketing, branding, press, bookkeeping, etc.
  • General office work and administrative support
  • Assist in the overall growth and development of the clinic

Requirements 

  • Minimum of 2 years of patient care coordination, preferably in mental health
  • Full time: Monday – Friday, between the hours of 9am-7pm. No nights, no weekends.
  • Immediate start date
  • Must live in or near the 90045 zip code, Culver City
  • Applicants with education or job experience in mental health, marketing, and/or sales will be considered first

This leadership role requires both medical and administrative experience. Excellent bedside manner and customer service skills are required. Our psychiatrist will help lead the provision of ketamine infusion therapy, transcranial magnetic stimulation, and medication management. This role will also be a supervisory role for advanced practitioners and nurses. The ideal candidate should be passionate about helping people, a team player, a genuine leader, patient advocate, detail-oriented, show initiative, and have excellent communication skills. If this is you, our cutting-edge clinic is the place you want to be.

Duties and Responsibilities

  • Consult with patients, and their other providers when necessary, for intakes and evaluations before, during, and after treatment.
  • Address patients’ questions and concerns.
  • Various administrative tasks (charting notes, calls, emails, etc)
  • Leadership and mentoring of medical staff.
  • Help implement new, evidence-based therapies into the practice.
  • Assisting in the overall growth and development of the clinic.

Psychiatric Nurse Practitioner (NP) – This role requires excellent bedside manner and customer service skills. The ideal candidate for this role should be a genuine leader, patient advocate, detail-oriented, show initiative, and have great communication skills.

Duties and Responsibilities

  • Performing outpatient psychiatric evaluations, providing medication management services, and referring to Ketamine Infusion Therapy or Transcranial Magnetic Stimulation modalities when appropriate
  • Taking ownership of patient care, building rapport, maintaining timely documentation
  • Communicating effectively with teammates to optimize patient care
  • Assisting in the overall growth and development of the clinic

Psychiatric Physician Assistant (PA)- This role requires excellent bedside manner and customer service skills. The ideal candidate for this role should be a genuine leader, patient advocate, detail-oriented, show initiative, and have great communication skills.

Duties and Responsibilities

  • Performing outpatient psychiatric evaluations, providing medication management services, and referring to Ketamine Infusion Therapy or Transcranial Magnetic Stimulation modalities when appropriate
  • Taking ownership of patient care, building rapport, maintaining timely documentation
  • Communicating effectively with teammates to optimize patient care
  • Assisting in the overall growth and development of the clinic

Registered Nurse (RN) – This nursing role requires both medical and administrative experience. Excellent bedside manner and customer service skills are required. In addition, our nurses assist with following up with prospective patients to explain treatment and book appointments. Mental health experience is ideal, as we work with a population that suffers from a variety of mood disorders. The ideal candidate for this role should be a genuine leader, patient advocate, detail-oriented, show initiative, and have excellent communication skills.

Duties and Responsibilities

  • The Registered Nurse assists with ketamine infusions (drawing up medication, starting IVs, monitoring patients for comfort and safety, charting clinical notes, etc)
  • Follow up with prospective patients via phone and email to address questions, concerns, and schedule them for treatment
  • Various administrative tasks (medical supplies inventory, charting notes, answering phones, emails, scheduling appointments, etc)
  • Assisting in the overall growth and development of the clinic

TMS Technician – This role requires both medical and administrative experience. Excellent bedside manner and customer service skills are required. In addition, our TMS technicians assist with following up with prospective patients to explain treatment and book appointments. Mental health experience is ideal, as we work with a population that suffers from a variety of mood disorders. The ideal candidate for this role should be a genuine leader, patient advocate, detail-oriented, show initiative, and have excellent communication skills.

Duties and Responsibilities

  • The TMS Tech provides TMS treatments under the direction of our psychiatrist
  • Follow up with prospective patients via phone and email to address questions, concerns, and schedule them for treatment
  • Various administrative tasks (inventory, charting notes, answering phones, emails, scheduling appointments, etc)
  • Assisting in the overall growth and development of the clinic